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Smartnet had been established with a main aim in covering the gap/hole of specialized and professional support and services in Networking, Communication, and Security Solutions.
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Our Services & Activities
   Support Activities
  • Local Area network (LAN) cabling infrastructure.
  • Wide area network (WAN) support and setup.
  • Warranty support as per the manufacturers policies.
  • On-site support during office working hours.
  • Phone in assistant and support.
  • Standard annual maintenance support agreements(5X8).
  • Standard response time of next business Day (NBD).
   Extended Support Activities
  • On site service and support with a response time of 2-4hours.
  • Annual maintenance agreements with extended support time of (24X7) for mission critical business customers.
  • IT-Consultation to build a well secured LAN/WAN infrastructure.
  • Integrated security solutions with closed camera TV monitoring systems.
  • Training sessions for some special deals/customers for LAN, WAN and security products.
   Special Products Support
  • HP servers with HP-Unix operating systems.
  • Sun Solaries Systems.
  • Oracle support.
  • SCO-Unix Operating system support.
  • Cisco routers and firewalls.
  • Juniper (Netscreen) routers, IDP, and firewalls.
Our Support Branches

We recognized the need for having support arms in most of the major cities like Aden, Hodeidah, Taiz and Moukalla to enhance and support our existence there as well as to provide professional and non stop business to our clients at any nearby location.

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